We get asked all of the time if we can can  repair Hantle/Genmega keypads and the answer is Yes. We first want to make sure you have tried to reset your keypad as it may be a simple fix.  

​

After resetting the keypad, power on your machine. If you are not getting any input from the keypad, your master keys wont load, or you are still getting errors with the keypad, you will want to send it in for repair.  Sometimes error codes can be caused by your mainboard needing repair also, but can be difficult to tell which one is acting up. We do offer an industry leading warranty on our repairs of 6 months which is just to give you peace of mind that we stand behind our Hantle/Genmega keypad and mainboard repair and refurbishment.